Lost & Found

Where to go in case you lost your belonging at Tokyo Metro.

Guide for Tokyo Metro Lost & Found

Day of loss

Please contact the nearest station office.

After day of loss

Please contact or go directly to the Tokyo Metro Lost & Found Center at Iidabashi Station.

  • Lost property is kept at the Lost & Found Center at Iidabashi Station for 3-4 days.
  • Unclaimed property is turned over to the Metropolitan Police Lost & Found Center located near Iidabashi Station.
  • Coming directly to the Lost & Found Center at Iidabashi Station offers the best chances of getting your property back.

*Note 1: Please come directly to the Lost & Found Center for lost umbrellas, gloves and scarfs.

*Note 2: You need to show your ID (Japanese driver's license, passport, insurance card, student ID card, etc.) when claiming your belongings. When claiming for someone else, you need a letter of proxy.

Lost & Found Center (Inside the ticket gates)

Lost & Found Center (Outside the ticket gates)

Lost & Found Center

Telephone 03-5227-5741
Office Hours 9 a.m. - 8 p.m. (365 days a year)
Located At Iidabashi Station (Namboku Line)
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