Tokyo Metro Customer Information
Information desks (10 a.m. - 6 p.m.)
Tokyo Metro information desks are located at Ginza, Shinjuku and Omote-sando stations.
Service manager (10 a.m. - 5 p.m.)
Located at major stations such as Ginza, Shinjuku, Ikebukuro or Ueno. Service managers patrol the station, particularly the areas near ticket gates and ticket vendors.
Customer Relations Center
0120-104106 (9 a.m. - 8 p.m., open 365 days)