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"Pepper" to assist passengers at Asakusa Station dressed in a happi coat!

 

To coincide with the Chinese New Year and cherry blossom-viewing season, in order to intensify its efforts to assist passengers, Tokyo Metro (Head Office in: Taito Ward, Tokyo; President: Akiyoshi Yamamura) will place a "Pepper" robot capable of providing assistance in multiple languages at Asakusa Station for a limited time between Thursday, February 15 and Tuesday, April 10.

Between Thursday, December 1, 2016 and Friday, March 31, 2017, "Pepper" was placed at Ueno Station on a trial basis. Following consideration of the results of passenger usage at that station, Tokyo Metro will change the station of placement to Asakusa, which is used considerably by foreign visitors to Japan who are anticipated to require considerable information on the station's surrounding area. Based on hearings conducted with station employees, four locations to which passengers are frequently given directions, namely "Kaminarimon," "Asakusa Hanayashiki," "Tobu Asakusa Station" and "Toei Asakusa Station," have been selected as the facilities to which "Pepper" will give directions and, in the process, help elevate the level of assistance provided to passengers.

"Pepper" will provide information in three languages--Japanese, English and Chinese (simplified)--and will greet passengers wearing a traditional happi coat to give off an Asakusa-like aura.

Going forward, Tokyo Metro will continue its proactive endeavors to enable it to assist passengers in a convenient and easy-to-understand manner as their "guide to Tokyo."

Please see the attachment to this release for an overview of this endeavor.

*This endeavor will be independently conducted by Tokyo Metro with the use of "Pepper" by SoftBank Robotics Corp.

 

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