Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
If someone falls from the platform...
If you see someone fall from the platform, or on the rail track,immediately push the emergency stop button located on the platform. An emergency alarm will be activated and trains will be stopped.
If someone faints...
Please assist with first aid efforts. Automated External Defibrillators (AED) are installed at all stations. The devices are easy to operate with audio instruction (Japanese only).
On the station platform
If while on the platform you drop something on the track, or if you see something suspicious or somebody acting suspiciously, please use the intercoms provided on the platform. These will allow you to contact the station staff.
Inside the train
If a passenger suddenly takes seriously ill, or should you discover a fire, please use the emergency notification devices installed on the train. These will allow you to contact the train crew.