Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Route/Station Information
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PASMO/Passes/Tickets
The Tokyo Metro All-line Pass allows you to take unlimited rides on all Tokyo Metro lines as long as the pass is valid. (A magnetic railway pass can be used by whoever possesses the card, while a PASMO card pass can only be used by the person registered on the card.)
*The prices shown include the train station barrier-free fee.
| Valid period | Price |
|---|---|
| 1 month | 17,670 yen |
| 3 months | 50,360 yen |
| 6 months | 95,420 yen |
*The prices shown include the train station barrier-free fee.
Credit cards are accepted to purchase Passes.
You need your PIN to use a credit card. Only a one-time payment is accepted. These credit cards are available at Multi-functional Ticket Machines and Tokyo Metro Pass Offices & Pass Inquiry locations.
All Tokyo Metro lines
You may purchase a new pass up to 14 days before actually using it.
When refunding a valid railway pass, the number of months used will be deducted from the original purchase price of the pass along with a 220 yen handling fee. You will be required to show your identification when requesting a refund.
As railway passes are issued in one-month periods, refunds for the unused portion of a pass will also be refunded based on the number of FULL months remaining. For example, if you have used one month and one day of a 3-month pass, a full two months' fare will be deducted in addition to a 220 yen handling fee. The refund calculation method is as follows:
| Period Used | Amount Refunded |
|---|---|
| 1 month | Pass fare − (1 month fare + handling fee) |
| 2 months | Pass fare − [(1 month fare × 2) + handling fee] |
| 3 months | Pass fare − (3 month fare + handling fee) |
| 4 months | Pass fare − (3 month fare + 1 month fare + handling fee) |
| 5 months | Pass fare − [3 month fare + (1 month fare × 2) + handling fee] |
Please purchase a regular ticket of Tokyo Metro Line and a pass at your nearby Pass Offices & Pass Inquiry.
This applies to customers who use Tokyo Metro Line with a valid regular ticket and purchase or refund a pass at Pass Offices & Pass Inquiry.
Please note that this shall not apply if you purchase a pass at Nakano or Nishi-funabashi Station.
Please purchase a regular ticket at the station to the Pass Offices & Pass Inquiry and tell the gate attendant that you will purchase and refund a pass at Pass Offices & Pass Inquiry at the time of boarding. The attendant will certify the ticket.
The regular ticket is refunded when you purchase or refund a pass at Pass Offices & Pass Inquiry, so please give it to the attendant of Pass Offices & Pass Inquiry. (Please use the passage with a gate attendant when getting out of the station with Pass Offices & Pass Inquiry.)
When purchasing and refunding a pass at Pass Offices & Pass Inquiry, please ask for a pass from the station with the Pass Offices & Pass Inquiry to the station where you boarded (limited to the stations of Tokyo Metro Station.).
Please consult your nearest station. If the lost pass is found, a station attendant will notify you when a phone number is written as a contact in the pass purchase application. (Magnetic passes cannot be reissued if lost.)
If the lost pass is found after purchasing a new pass, we will refund the newly purchased pass as follows.
Refund amount = Regular pass fare - (Fare used in units of 1 period [regarded as 1 period if the used number of days is less than 1 period] + refund charge of 220 yen)
