Tokyo Metro Tourist Information and Service Managers

To ensure that customers and others unfamiliar with the subway are able to use it with ease, we have established Tokyo Metro Tourist Information (Ueno, Ginza, Shinjuku, Omotesando, Tokyo and Ikebukuro Stations) and Tokyu Tokyo Metro Shibuya Station Tourist Information Center (Shibuya Station: currently suspended as of the end of March 2023). Please feel free to contact us if you have any questions or need help with stations or station area facilities, tickets, etc.

Tokyo Metro Tourist Information (Ueno Station)