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Service Information

This section provides information about actual or expected delays of 15 minutes or more for train services.



About this Site

This website is owned and operated by Tokyo Metro Co., Ltd. (herein referred to as Tokyo Metro).
By using this website you hereby agree to all of the terms and conditions listed below.
The terms and conditions for using this website may change without notice; be sure to check for the latest terms and conditions.

Terms of Use

1. Copyright information

  1. All information and content on this website (including text, video, audio, photographs, graphics and other material) are the property of Tokyo Metro or the original rights holder.
  2. The Korean, Simplified Chinese, Traditional Chinese and part of the English translations on this site were provided by JTB Publishing. Tokyo Metro and JTB Publishing hold the copyrights to this material jointly.
  3. The use, transfer, duplication, distribution, publishing, sale or lending of any of the material on this site without permission is a violation of the Copyright Law and other relevant laws.
    It may also infringe on relevant trademarks.
  4. The use, transfer, duplication, distribution, publishing, sale or lending of any of the material on this site other than for personal use or use in quotations is subject to penalties under the Copyright Law.
    Before using this site, a usage agreement must be concluded with Tokyo Metro.

2. Links on this website

  1. Tokyo Metro does not accept any responsibility for damage that may result from using websites whose links are found on the Tokyo Metro website.
  2. Tokyo Metro accepts no requests to carry links to other websites.
    All links on this site have been selected by Tokyo Metro.

3. Links to this site

No procedures are necessary for links to this site.
It is prohibited to display the Tokyo Metro site within a frame on a page linked to the site, as it may be misleading to users regarding who provided the information and who operates the site.
Tokyo Metro asks operators of the following types of sites to refrain from linking to this website:

  1. Those sites containing content designed to damage the reputation of or make libelous statements about Tokyo Metro or third parties.
  2. Those sites designed to infringe on the intellectual property rights of Tokyo Metro and third-party copyright and trademark holders.
  3. Those sites intending to sell products by carrying a link to this site of the content contained therein.

4. Disclaimer

Tokyo Metro reserves the right to change the information on this site, and to suspend or stop operation of this site without notice.
Tokyo Metro does not accept responsibility for any damage caused by the use of information or the inability to access information on this site; the suspension or stopping of the operation of this site, nor the changing of information.
While Tokyo Metro pays great attention to all aspects of the information when it is placed on this site, it makes no guarantee about the availability, accuracy or the dependability (including errors, the site functioning correctly, the correction of problems or damage caused by viruses or other invasive agents originating from this site or the server) of the information carried therein.

Suggested Operating Environment

When viewing this site, we recommend you use one of the following operating systems and one of the following browsers.

  • *Please note that some pages may not display properly on some browsers, OSs and devices.

Recommended environment

PC Windows
  • Internet Explorer (latest version)
  • Firefox (latest version)
  • Google Chrome (latest version)
  • Firefox (latest version)
  • Safari (latest version)
iOS Default Browser
Android Default Browser
Google Chrome (latest version)


Some contents require the following plugins:

  • Latest version of Flash Player
  • Latest version of Acrobat Reader


Our website uses JavaScript for better performance. If browser functions have been disabled, you may find the website may not function or be displayed properly. Therefore, we kindly ask that you enable JavaScript to view our website.