Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Route/Station Information
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PASMO/Passes/Tickets
These are great value tickets that can be used on Tokyo Metro and other lines in Tokyo.
24-hour tickets that can be used freely for 24 hours from the first use and 1-day open tickets that can be used freely from the first train until the last train on a specific date are also available.
Location hopping in the city!
Shopping and exploring food spots!
Stamp collecting at stations around the city!
Running errands at work!
Traversing the city while job hunting!
Tokyo Metro 24-hour Ticket
This ticket allows you to ride freely on trains for 24 hours, including on the subsequent day*, after it is used for the first time.
Tokyo Metro Student 24-hour Ticket
This is a tickets for students, designed specifically for educational excursions such as field trips.
Purchase this ticket from applicable travel agents.
A ticket allows unlimited rides on Tokyo Metro for 24 hours from first use. Tickets can be bought in advance or on the day.
| Price | Adult: 600 yen, Child: 300 yen |
|---|---|
| Where to buy | [Advance Ticket] Tokyo Metro Pass Offices Metro Pass Offices & Pass Inquiry [Same-day Ticket] Ticket machines at all Tokyo Metro Stations |
| Valid period | [Advance Ticket] Valid for 24 hours after first use within 6 months of purchase [Same-day Ticket] Valid for 24 hours after first use on the day of purchase(Please be aware that the ticket will become invalid if not used on the day of purchase.) |
| Valid route | All Tokyo Metro lines |
| Refund | Refunds are available for unused tickets that have yet to expire. Refunds will incur a 220 yen handling fee. *Tickets purchased using a credit card can only be refunded at Tokyo Metro commuter pass sales offices. |
This is a great value IC card ticket that allows you to ride freely on all nine Tokyo Metro lines for 24 hours from the time of purchase.
| Price | Adult: 600 yen, Child: 300 yen |
|---|---|
| Where to buy | Ticket machines at all Tokyo Metro stations (except Kita-Senju Station [Hibiya Line], Naka-Meguro Station, Nakano Station, Nishi-Funabashi Station, Yoyogi-Uehara Station, Wakoshi Station, Shibuya Station [Hanzomon Line and Fukutoshin Line] and Meguro Station) Tokyo Metro Pass Offices *This item can only be added to a PASMO PASSPORT that has been acquired before purchase. *Requests for a new PASMO PASSPORT will incur an issuing fee of 500 yen. |
| Validity Period or Effective Time | Valid within 24 hours of the time of purchase |
| Valid route | All Tokyo Metro lines |
| Refund | Tickets can be refunded, provided that they are presented before they have been used and within their validity period. This will incur a handling fee of 220 yen. |
| Conditions of purchase | ◆ PASMO (Adults and children. Not applicable to Commuter Pass PASMO.) *Exceptions: (1) Not applicable to the following types of PASMO: • PASMO cards currently being used as a commuter pass or similar. (Passengers who currently hold a Child PASMO cannot purchase another Child PASMO.) • Not applicable to items such as credit cards with integrated PASMO functionality. (2) IC card tickets other than PASMO: Not applicable to IC card tickets other than PASMO, such as Suica or TOICA. ◆ PASMO PASSPORT Not applicable to cases in which the validity period exceeds the card validity period (28 days). |
Information regarding student tickets for school trips, etc.
| Price | 300 yen |
|---|---|
| Valid period | Effective for 24 hours after starting usage |
| Valid route | All Tokyo Metro lines |
| Travel agency | JTB, Kinki Nippon Tourist, Nippon Travel Agency, Tobu Top Tours, Nishitetsu Travel, JR Hokkaido, JR Kyushu, JR Tokai Tours, Hankyu Travel, Meitetsu World Travel offices worldwide handling educational tours. |
| Conditions of purchase | Can only be purchased by junior high school, high school and vocational school students, school staff and tour conductors. |
| How to buy | Make an application to purchase tickets at a branch that handles school trips at one of the agencies listed above.
|
A ticket valid for one day of unlimited rides on all Tokyo Metro and Toei Subway lines.
| Price | Adult: 900 yen, Child: 450 yen |
|---|---|
| Where to buy | [Advance Ticket] Tokyo Metro: Tokyo Metro Pass Offices Toei Subway: Offices at all Toei Subway stations (except Oshiage Station, Meguro Station, Shirokanedai Station, Shirokane-Takanawa Station, and Shinjuku Station on the Shinjuku Line)
Ticket machines at Tokyo Metro stations and Toei Subway stations |
| Valid period | [Advance Ticket] Valid for one day within 6 months of purchase [Same-day Ticket] Valid for the day of purchase |
| Valid route | All Tokyo Metro and Toei Subway lines |
| Refund | Tickets can be refunded, provided that they are presented before they have been used and before they have expired. This will incur a handling fee of 220 yen. [Please note] Tickets purchased using a credit card at a Tokyo Metro commuter pass office or Tokyo Metro ticket machine can only be refunded at Tokyo Metro commuter pass sales offices. • Common One-Day Tickets for Tokyo Metro or Toei Subway purchased using a credit card at Toei Subway station offices or Toei Subway ticket machines will not be refunded by Tokyo Metro. Please contact Toei Subway. |
This PASMO ticket is valid for one day, specified by the customer, from the first train to the last train of the day on all nine Tokyo Metro lines and all four Toei Subway lines.
| Price | Adult: 900 yen, Child: 450 yen |
|---|---|
| Where to buy | Ticket machines at all Tokyo Metro stations (except Kita-senju Station [Hibiya Line], Naka-meguro Station, Nakano Station, Nishi-funabashi Station, Yoyogi-uehara Station, Wakoshi Station, Shibuya Station [Hanzomon Line and Fukutoshin Line] and Meguro Station) Tokyo Metro Pass Offices |
| Validity Period or Effective Time | Valid for one day, specified by the customer within one month from the purchase date, from the first train to the last train of the day |
| Valid route | All lines of Tokyo Metro and Toei Subway |
| Refund | Tickets can be refunded at pass offices, provided that they are presented before they have been used and within their validity period. This will incur a handling fee of 220 yen.
|
| Conditions of purchase | PASMO (Adults and children. Not applicable to Commuter Pass PASMO.)
(1) Not applicable to the following types of PASMO: • PASMO cards currently being used as a commuter pass or similar. (Passengers who currently hold a Child PASMO cannot purchase another Child PASMO.) • Not applicable to items such as credit cards with integrated PASMO functionality. (2) IC card tickets other than PASMO Not applicable to IC card tickets other than PASMO, such as Suica or TOICA. |
This ticket is valid for one day within one month of the day of purchase, specified by the customer, and allows unrestricted travel on all nine Tokyo Metro lines from the first train to the last train of the day, all four Toei Subway lines, the Tokyo Sakura Trams (Toden), Toei Buses (including the Tama area), all zones of the Nippori-Toneri Liner and all JR lines within the wards of Tokyo.
| Price | Adult: 1,600 yen, Child: 800 yen |
|---|---|
| Where to buy | Ticket machines at all Tokyo Metro stations (except Kita-senju Station [Hibiya Line], Naka-meguro Station, Nakano Station, Yoyogi-uehara Station, Wakoshi Station, Shibuya Station [Hanzomon Line and Fukutoshin Line] and Meguro Station) |
| Valid period | Valid for one day specified by the customer which must be within a month from the day purchased |
| Valid route | All Tokyo Metro lines, all Toei Subway lines, Tokyo Sakura Trams (Toden), Toei Buses (including the Tama area), all zones of the Nippori-Toneri Liner and all JR lines within the wards of Tokyo |
| Refund | Tickets can be refunded at the location from which they were purchased, provided that they are presented before they have been used and within their validity period. This will incur a handling fee of 220 yen. [Please note] Tickets purchased using a credit card can only be refunded at Tokyo Metro commuter pass sales offices. • Tokyo Metro will not issue refunds for Tokyo 1-Day Tickets purchased from other companies’ ticket machines (Tokyo Metropolitan Bureau of Transportation and JR East). Please contact the purchasing office. |
This IC card ticket is valid for one day within one month of the day of purchase, specified by the customer, and allows unrestricted travel on all nine Tokyo Metro lines from the first train to the last train of the day, all four Toei Subway lines, the Tokyo Sakura Trams (Toden), Toei Buses (including the Tama area), all zones of the Nippori-Toneri Liner and all JR lines within the wards of Tokyo.
| Price | Adult: 1,600 yen, Child: 800 yen |
|---|---|
| Where to buy | Ticket machines at all Tokyo Metro stations (except Kita-senju Station [Hibiya Line], Naka-meguro Station, Nakano Station, Nishi-funabashi Station, Yoyogi-uehara Station, Wakoshi Station, Shibuya Station [Hanzomon Line and Fukutoshin Line] and Meguro Station) *This item can only be added to a PASMO PASSPORT that has been acquired before purchase. *Requests for a new PASMO PASSPORT will incur an issuing fee of 500 yen. |
| Validity Period or Effective Time | Valid within one month of the date of purchase, on the date specified by the customer |
| Valid route | All Tokyo Metro lines, all Toei Subway lines, Tokyo Sakura Trams (Toden), Toei Buses (including the Tama area), all zones of the Nippori-Toneri Liner and all JR lines within the wards of Tokyo |
| Refund | Tickets can be refunded at pass offices, provided that they are presented before they have been used and within their validity period. This will incur a handling fee of 220 yen. |
| Conditions of purchase | ◆ PASMO (Adults and children. Not applicable to Commuter Pass PASMO.) *Exceptions: (1) Not applicable to the following types of PASMO: • PASMO cards currently being used as a commuter pass or similar. (Passengers who currently hold a Child PASMO cannot purchase another Child PASMO.) • Not applicable to items such as credit cards with integrated PASMO functionality. (2) IC card tickets other than PASMO: Not applicable to IC card tickets other than PASMO, such as Suica or TOICA. ◆ PASMO PASSPORT Not applicable to cases in which the validity period exceeds the card validity period (28 days). |
You can use the Chikatoku service to receive discounts and benefits by presenting your Tokyo Metro 1-day open tickets at eligible facilities within the city. Please see the Chikatoku page for more details.What is Chikatoku? We’ll cover this basic information and more.
You can purchase them from ticket machines and Pass Offices at Tokyo Metro stations.
When purchasing a ticket at a ticket machine at the station, select the option [1-day Open Tickets] from the menu on the left and select the type of open ticket that you want.
The ticket can be refunded if it is presented before it is used and before it has expired. *Please present it at a Tokyo Metro Pass Office.
A specific handling fee is charged in this case.
You must first buy a new ticket for the route you wish to ride.
After that, a refund for your old ticket will be issued based on the method described in “Requesting a Refund” above.
As long as you entered the station while the ticket was still valid, you will still be able to exit even if 24 hours have passed.
One-day open tickets cannot be re-issued regardless of whether they have been lost before use or during use. Please purchase a new ticket.
