Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
PASMO is a convenient prepaid transportation card that contains an integrated-circuit (IC) chip, allowing the user to enter the subway by simply placing the card over a PASMO card reader located on the fare gates. The card is rechargeable and can be used over and over. It can also be used for other railway and bus operators nationwide where interoperability is offered.
In addition to using your charged PASMO card to ride the subway or buses, you can use it to pay for items purchased at stores and vending machines. It can also be used for member shops of railways and buses nationwide where interoperability is offered.
At ticket vending machines: 1,000 yen, 2,000 yen, 3,000 yen, 4,000 yen, 5,000 yen or 10,000 yen
At station offices and commuter pass offices: From 1,000 yen up to 20,000 yen in 1,000 yen units
* Note: Initial purchase price includes a 500 yen deposit.
At ticket vending machines, station offices and pass offices:
From 10 yen up to 20,000 yen in 10 yen units
Ticket vending machines, station offices and pass offices at all Tokyo Metro stations
Not applicable (PASMO cards not used for a 10-year period will become voided)
Valid on most public transportation within the Tokyo metropolitan area
Unregistered and registered PASMO cards:
The amount charged onto the PASMO card and the initial 500 yen deposit is returned.
PASMO card pass:
A handling fee of 220 yen is deducted from the PASMO card and the initial 500 yen deposit is returned.
* Note: A 500 yen deposit is required when purchasing a new PASMO card.
Please ensure that you have the correct ticket whenever you go out through a ticket gate at a transfer station to change lines on the Tokyo Metro, Toei Subway, or other private railway lines.
The fare paid must be enough to get to the transfer station, and you must transfer within 60 minutes.
* Note: If you do not change trains within 60 minutes, then you will need to purchase a new ticket.
You can use a PASMO card by simply touching the sensor area of the ticket gate without even taking the card out of a card case, etc.
When traveling further than your fare allows, if your PASMO card is charged, the exceeding amount shall be deducted automatically when you touch the ticket gate.
* Note: PASMO cards can be purchased and recharged at stations, etc.
The amount charged onto a PASMO card can also be used in shops and vending machines located in station areas. It can also be used at other shops and vending machines where interoperability with PASMO is available.
Both registered PASMO cards and PASMO card passes can be reissued if lost. Please note that unregistered PASMO cards cannot be reissued.
* Note 1: PASMO is a registered trademark of Pasmo Co., Ltd.
* Note 2: The robot is PASMO's character.