Customer Relations Center
Making an inquiry by email
Lost property inquiries
Click the button below to make a lost property inquiry by email.
How to use the Lost Property Inquiry Form
For all other inquiries please use this inquiry form.
Contacting us by phone
- *Calls from international numbers will not connect.
- *Note 1:Please take care to dial the correct number.
- *Note 2:To ensure the accuracy of our data retrieval, all customer calls are recorded.
- *Note 3:We will provide information through the three way interpreting service.
- *Note 4:Since there may be a case in which we may return your call, please inform us your phone number when calling.
Using the Automated Information Service
Once your call is connected please follow the voice prompts to select your language and then press the number corresponding to your inquiry.
|Type of inquiry
|Information on tickets, how to reach your destination, and station information.
|Lost and Found Inquiries