This section provides information about actual or expected delays of 15 minutes or more for train services.
Tokyo Metro is a service that is used by a diverse range of people, and we believe that the cooperation of our customers is indispensable when it comes to maximizing safety during an emergency such as a natural disaster. As such, we will answer your questions in an as easy-to-understand manner as possible in order to provide you with a deeper understanding of safety at Tokyo Metro.
The Handy Safety Guide is a brochure explaining the measures taken to ensure the safety of commuters, emergency procedures and important points to consider during an emergency situation. The guide includes illustrations for easy understanding for all age groups. We believe developing understanding and interest about safety at Tokyo Metro will lead to calmer actions taken during emergencies as well as ensuring the safety of our commuters in a prompt manner.
Handy Safety Guide (2020 Version: Updated) e-book
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