Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Tokyo Metro Group publishes the Sustainability Report in order to widely disseminate information to our stakeholders and to deepen their understanding of our initiatives and the Group's commitment to sustainability.
Through this report, we will continue to communicate with our stakeholders and increase the value we can provide to society.
Tokyo Metro Group 'Sustainability Report 2024 (Japanese)' (partially revised in May 2025) (PDF: 61.1MB)
Tokyo Metro Group 'Sustainability Report 2024 (Digest Version)' (Partially Revised in May 2025) (PDF: 20.3MB)
Tokyo Metro Group Sustainability Report 2024 (Japanese) - Some Revised Content (PDF: 886KB)
Tokyo Metro Group Sustainability Report 2024 (Digest Version) - Some Revised Content (PDF: 632KB)
We welcome your comments and opinions on the content of the Sustainability Report 2024 and Tokyo Metro Group's sustainability initiatives.
Click here to send us your feedback
Sustainability Report 2024 (Japanese) (PDF: 61.1MB)
Sustainability Report 2023 (Japanese) (PDF: 14.5MB)
Sustainability Report 2022 (Japanese) (PDF: 15.0MB)
Sustainability Report 2021 (Japanese) (PDF: 16.7MB)
Sustainability Report 2020 (Japanese) (PDF: 18.2MB)
Social and Environmental Reports 2019 (Japanese) (PDF: 39.8MB)
Social and Environmental Reports 2018 (Japanese) (PDF: 13.5MB)
Social and Environmental Reports 2017 (Japanese) (PDF: 13.7MB)
Social and Environmental Reports 2016 (Japanese) (PDF: 14.6MB)
Social and Environmental Reports 2015 (Japanese) (PDF: 6.61MB)
Social and Environmental Reports 2014 (Japanese) (PDF: 6.36MB)
Social and Environmental Reports 2013 (Japanese) (PDF: 6.80MB)
Social and Environmental Reports 2012 (Japanese) (PDF: 6.59MB)
Social and Environmental Reports 2011 (Japanese) (PDF: 5.88MB)
Social and Environmental Reports 2010 (Japanese) (PDF: 5.48MB)
Social and Environmental Reports 2009 (Japanese) (PDF: 4.79MB)
Social and Environmental Reports 2008 (Japanese) (PDF: 8.66MB)
Social and Environmental Reports 2007 (Japanese) (PDF: 2.26MB)
Social and Environmental Reports 2006 (Japanese) (PDF: 2.67MB)
To ensure reliability in supply chain emissions figures for the entire Tokyo Metro Group.
Environmental data for Scope 1, Scope 2 and Scope 3 categories 1, 2, 3, 5, 6, 7 and 13 for FY2023 have been certified by a third-party organization.
Verification Opinion (Sustainability Report 2024) (PDF: 736KB)
Verification Opinion (Sustainability Report 2023) (PDF: 736KB)