Message from the President

Thank you very much for your support and understanding of Tokyo Metro business activities.

Tokyo Metro Co., Ltd. is responsible for the core part of the railway network in the Greater Tokyo Area, operating nine subway lines with 195.0 kilometers of track and 180 stations around central Tokyo, as well as providing reciprocal through-services with other railway companies on seven of those lines.

Tokyo Metro Group engages in a variety of activities as an urban design and lifestyle creation group of companies with the railway business at the core, to support the daily lives and economic activities of the people of Tokyo under its group ideal of "Keeping Tokyo on the Move."

Our passenger fare revenue, which was impacted by the COVID-19 pandemic, is recovering as inbound tourists increase and so on, despite the fact that telework has become more common to a certain extent. In addition to that, the business is steadily growing as a result of streamlining facilities and operations through cost structure reform.

Keeping this business scenario in mind, we continue to aim for "structural reform" and "new breakthroughs" as FY 2024 is the last year of the mid-term management plan "Tokyo Metro Plan 2024," and we strive to implement our four key business strategies and measures as stated in the mid-term management plan.

More specifically, we will advance railway business by leveraging new technologies and digital transformation (DX). This includes strengthening natural disaster prevention measures against earthquakes and floods, reforming cost structures while keeping safety at the forefront, creating new opportunities for outings with Metopo, introducing CBM (condition-based maintenance), and considering how we can make autonomous driving a reality.
Moreover, we will steadily work on installing a wide range of barrier-free facilities such as platform doors on all lines by utilizing "the barrier-free railway station fee" and will construct new subway lines to develop new demand with sufficient public funds.

In the urban design and lifestyle creation businesses, etc., we aim to grow through expansion of our real estate business by participating in the asset management business, developing various businesses that support our customers' "new lifestyles," expanding the overseas railway business, and developing new businesses.

Furthermore, the company will raise job satisfaction for our employees with strong emphasis on their "autonomy," "challenge" and "collaboration" and will enhance DE&I. We will also aim to strengthen our business foundation by respecting human rights and reinforcing our organizational framework and governance. We will contribute to the realization of a decarbonized, recycling-oriented society through efforts to achieve the goals of the "Tokyo Metro Zero CO² Challenge 2050" and other initiatives.

As a transport operator supporting the capital city Tokyo's urban functions, the Tokyo Metro Group intends to enhance our sustainable corporate value, and aspires to be a railway company of the highest quality that is trusted, selected and supported by all of our stakeholders.

Thank you all for your continued understanding and support.