Management Guideline

Taking the opportunity of the public listing, we formulated a new management guideline consisting of "Vision" (Aspirations for the future), "Value" (What we promise to deliver), and "Spirit" (What we consider most important), focusing on the Tokyo Metro Group's mission, "Keeping Tokyo on the Move."

• Mission (Group Ideal) Mission to be fulfilled daily
• Vision (Aspirations for the future)
• Value (What we promise to deliver)
• Spirit (What we consider most important)
• The Tokyo Metro Group's Value Creation Process
• Mid-term Management Plan

We aim for a future in which everyone can experience well-being by creating real experiences and opportunities tailored to each individual, while supporting safe and secure daily life.
Create the Next "Normal" : The things we consider "normal" change and progress day in and day out. Tokyo Metro Group's business is likewise constantly evolving as it leads the way to the new normal.
Create the Next "Exciting" : We will build a future that is inspirational to all by providing new travel experiences and co-creating with local communities, governments, developers, and other partners.

By addressing our key sustainability issues (materiality), the Tokyo Metro Group promises to provide value, which we define as shown below.

• For information on Key Sustainability Issues (Materiality), please refer to the following page.

Key Sustainability Issues (Materiality)

Keeping passenger safety as the top priority, "Our Resolution" defines our commitment to the unremitting pursuit of safety and the provision of high-quality, customer-oriented services. We also value "Our Credo," which is based on Autonomy, Challenge, and Collaboration.

Please see here for details of Mid-term Management Plan.