Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Taking the opportunity of the public listing, we formulated a new management guideline consisting of "Vision" (Aspirations for the future), "Value" (What we promise to deliver), and "Spirit" (What we consider most important), focusing on the Tokyo Metro Group's mission, "Keeping Tokyo on the Move."
Keeping passenger safety as the top priority, "Our Resolution" defines our commitment to the unremitting pursuit of safety and the provision of high-quality, customer-oriented services. We also value "Our Credo," which is based on Autonomy, Challenge, and Collaboration.
Please see here for details of Mid-term Management Plan.