Corporate Information
Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Corporate Information
Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Below is the standard procedure for supplier registration of goods and construction services.
Suppliers willing to apply as a Potential Supplier, except when participating in open tendering, should contact procurement@tokyometro.jp. Suppliers of goods should fill out the "New Supplier Application" and send the completed form by e-mail. Information sent from suppliers will be used only for supplier registration purposes.
New Supplier Application（ZIP：10KB）
Tokyo Metro will send an "Application Form for Evaluation" to companies deemed suitable for evaluation as a Potential Supplier. A rejection notice will be sent to companies in rest of the cases.
Suppliers should submit the "Application Form for Evaluation" after filling in necessary information (company name, contact information, product information, sales amount, supply record, etc.).
Tokyo Metro will conduct Evaluation and notify the result to the supplier. The main contents of Evaluation are shown below.
| Category | Main contents of evaluation |
|---|---|
| Goods |
|
| Construction services |
|
In addition to the abovementioned evaluation, in some cases it is also required to undergo performance evaluation testing conducted by Tokyo Metro. Performance evaluation testing comprises of bench tests of finished product and durability evaluation tests on Tokyo Metro commercial lines. The bidder shall bear the expenses for conducting the necessary tests, however Tokyo Metro does not charge for usage of its lines, trains and labor costs.
Master Agreement is concluded between the supplier and Tokyo Metro. The supplier is also requested to submit the "CSR Procurement Questionnaire Survey Sheet" to ensure that it observes "Tokyo Metro Procurement Policy" and follows "Tokyo Metro Procurement Guidelines".
* The "New Supplier Application" form may be submitted in either English or Japanese languages. However, the default language to be used for correspondence regarding "Submission of the Application Form for Evaluation" and subsequent procedures will be Japanese language.
Standard procedure of a new procurement case goes as follows:
Upon rising of a new procurement case of goods, Tokyo Metro makes Requests for Quotation to chosen registered companies having comprehensively considered financial health, trustworthiness, technology, previous record, facilities, etc. needed for implementation of the contract. When requesting for a quotation, we may also request for a technical proposal.
A company that has received a Request for Quotation should submit a quotation (and a Technical Proposal).
Tokyo Metro conducts internal evaluation based on a method notified in advance (such as the lowest price principle or comprehensive evaluation method), and notifies the highest ranked bidder the result.
Price and other conditions of the contract are decided through negotiation.
A contract is concluded between the successful bidder and Tokyo Metro.
After the product is delivered, Tokyo Metro will conduct inspection, and either accept or reject the items.
Upon acceptance, the supplier is entitled to make a payment billing. Tokyo Metro makes the payment accordingly to the terms of the contract.
* Default language to be used during the procedures following the Request for Quotation will be Japanese language.
Tokyo Metro Co., Ltd., Finance Department, Procurement Section
E-mail:procurement@tokyometro.jp
