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Service Information

This section provides information about actual or expected delays of 15 minutes or more for train services.



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Shibuya Station

  • Ginza Line

  • Hanzomon Line

  • Fukutoshin Line



To Purchase Commuter Pass

  • Metro Pass Offices & Pass Inquiry of Fukutoshin Line

    Hours: 10:00 to 20:00 (Except Weekends/Holidays/Makeup Holidays)

    Metro Pass Office List

  • Multi-functional ticket machine

    Installed at all ticket officesin Ginza line.
    Hours: Gate Open Hour to 23:00 Not installed for Hanzomon Line and Fukutoshin Line.

    Multi-functional Ticket Machine

Lost an Item?

  • Inquiring on the Same Day the Item was Lost

    Please inquire at the station office of the station where you lost your item.

    Station Office Phone Numbers

  • Inquiring the Next Day or Later

    Please inquire at the Lost and Found at Iidabashi Station (Tokyo Metro Namboku Line) or the Tokyo Metro Customer Relations Center.

    For Lost Items

About Shibuya Station

Number of Passengers
(Daily Average 2018)
Ginza Line
224,896(Ranked as 8/130 Stations)※
  • Passengers using a station directly connected to and shared with other operator’s line are excluded.
  • Ginza Line/Hanzomon Line/Fukutoshin Line

    2-21-1, Shibuya, Shibuya-ku, Tokyo

    03-3400-8481(Station Office)

Train Company for Transfer

East Japan Railway


Keio Corporation

Bus Company for Transfer (As of February 2018)

Toei Bus

Tokyu Bus

Shibuya Community Bus

Odakyu Bus

Keio Dentetsu Bus

Tokyu Transses

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