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Service Information

This section provides information about actual or expected delays of 15 minutes or more for train services.

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Shinjuku Station

  • Marunouchi Line

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To Purchase Commuter Pass

  • Metro Pass Offices & Pass Inquiry

    From 10am to 5pm (Closed on Saturdays, Sundays, National Holidays and substitute holidays)

    Metro Pass Office List

Lost an Item?

  • Inquiring on the Same Day the Item was Lost

    Please inquire at the station office of the station where you lost your item.

    Station Office Phone Numbers

  • Inquiring the Next Day or Later

    Please inquire at the Lost and Found at Iidabashi Station (Tokyo Metro Namboku Line) or the Tokyo Metro Customer Relations Center.

    For Lost Items

About Shinjuku Station

Number of Passengers
(Daily Average 2019)
Marunouchi Line
237,552(Ranked as 6/130 Stations)※
  • Passengers using a station directly connected to and shared with other operator’s line are excluded.
Address
  • Marunouchi Line

    1, Nishi-shinjuku, Shinjuku-ku, Tokyo, West Exit Underground Shopping Center

    03-3342-5094(Station Office)

Train Company for Transfer

Toei Subways

East Japan Railway

Keio Corporation

Odakyu Electric Railway

Bus Company for Transfer (As of February 2018)

Toei Bus

Seibu Bus

Kanto Bus

Keio Dentetsu Bus

Airport Transport Service

Odakyu Bus

Shinjuku We Bus

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