Service Information
This section provides information about actual or expected delays of 15 minutes or more for train services.
Route/Station Information
View Route Information
PASMO/Passes/Tickets
Information for passengers with disabilities (physical disabilities, intellectual disabilities and mental disorders) on discount tickets, where to purchase, how to board trains and other information.
| Tickets | Description of the discount | |
|---|---|---|
| Regular Tickets | Applies when traveling 101 or more kilometers. | 50% Discount for Adults and Children |
| Regular Coupon Tickets | Not applicable | - |
| Commuter/Student Passes |
Not applicable | - |
| IC Card | Not applicable | - |
| Tickets | Description of the discount | |
|---|---|---|
| Regular Tickets | Applies for both the disabled and caregivers. (The discount is applied to the caregiver even when the infant disabled does not need a ticket.) | 50% Discount for Adults and Children |
| Regular Coupon Tickets | Applies for both the disabled and caregivers. (The discount is applied to the caregiver even when the infant disabled does not need a ticket.) | 50% Discount for Adults and Children |
| Commuter/Student Passes |
Applies for both the disabled and caregivers. (The discount is applied to the caregiver even when the infant disabled does not need a ticket.)
|
50% discount only for adults |
| IC Card | Applies for both the disabled and caregivers. (The discount is applied to the caregiver even when the infant disabled does not need a ticket.) | 50% Discount for Adults and Children |
| Tickets | Description of the discount | |
|---|---|---|
| Regular Tickets | Applies when traveling 101 or more kilometers. | 50% Discount for Adults and Children |
| Regular Coupon Tickets | Not applicable | -- |
| Commuter/Student Passes |
Not applicable | -- |
| IC Card | Not applicable | -- |
| Tickets | Description of the discount | |
|---|---|---|
| Regular Tickets | Not applicable | -- |
| Regular Coupon Tickets | Not applicable | -- |
| Commuter/Student Passes |
The discount is applied to the caregiver only when the child or infant disabled does not need a ticket.
|
50% discount only for adults |
| IC Card | Not applicable | -- |
Only when discounted fare is applied for a physically-challenged passenger who gets on a train with a caregiver, the caregiver should make sure to purchase a ticket of the same type, travel zone, and valid period as the physically-challenged passenger's and to get on the same train together.
In addition, the discounted fare is applied to one caregiver per one physically-challenged passenger.
Purchase a child regular ticket with a ticket machine, then receive a discount certificate from a gate attendant before boarding. Moreover, we may ask you to present a certificate (physically disability certificate, rehabilitation certificate (Aino-techo, etc.) health and welfare certificate of persons with mental disabilities)
Children and passengers who would like to purchase a transfer ticket to other subway line are asked to purchase the ticket at the Station Office. Moreover, we may ask you to present a certificate (physically disability certificate, rehabilitation certificate (Aino-techo, etc.) health and welfare certificate of persons with mental disabilities)
Please consult a station attendant.
We ask you to present a certificate (physically disability certificate, rehabilitation certificate (Aino-techo, etc.) health and welfare certificate of persons with mental disabilities) before selling the Coupon Tickets.
Please purchase at Tokyo Metro Pass Offices & Pass Inquiry. Moreover, we may ask you to present a certificate (physically disability certificate, rehabilitation certificate (Aino-techo, etc.) health and welfare certificate of persons with mental disabilities) upon your purchase.
When a disabled passenger of Type 1 with a caregiver use an IC Card for boarding, a discounted fare (50% discounted) will be applied in 1 Yen increments.
The disabled passenger and the caregiver will use and touch the IC Card over the automatic ticket gate respectively at the gate, but do not touch it but present the certificate (physically disability certificate, rehabilitation certificate (Aino-techo, etc.) health and welfare certificate of persons with mental disabilities) to the gate attendant at the destination or junction.
