Human Resources Policy:
WORK×LIFE SMILE ACTION-Maximizing the Potential of Every Employee

Under the theme of WORK x LIFE SMILE ACTION-Maximizing the Potential of Every Employee, Tokyo Metro will pursue a range of personnel measures from the perspectives of better hiring, focus on improving workplace comfort, creating job satisfaction, fostering human capital development, enhancing welfare, and promoting health management in order to fulfill its human resources strategy.

Please see here for our Sustainability Report.

Better Hiring

Recruit the talent required for
human capital management

Focus on Improving
Workplace Comfort

Create flexible forms of work
suited to different life stages

Creating Job Satisfaction

Create a wide range of growth
opportunities that draw on an
employee's ambition and skill

Fostering Human Capital
Development

Instill attitudes, knowledge and
skills to achieve autonomy,
challenge, and collaboration

Enhancing Welfare

Support active, satisfying lives in
which employees understand the
attractions of working for the Group

Promoting Health Management

Support for mental and physical
health so that employees and their
families enjoy happy, rich lives

Efforts to Assess and Enhance the Effectiveness of Human Capital Strategies

Through engagement surveys and other metrics, we will continuously monitor employees' expectations and satisfaction with the company, job content, superiors, and workplace, by doing so assessing the effectiveness of our human capital strategy. We will also enhance engagement by quickly responding to issues identified. We will formulate and implement action plans for each individual workplace based on the results of the engagement survey.

Human Resources Policy: WORK×LIFE SMILE ACTION-Maximizing the Potential of Every Employee